Refund Policy

At Records Devotee, we want you to be completely satisfied with your purchase. If for any reason you are not, please review our Returns & Refunds Policy below.

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1. Eligibility for Returns

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• Returns are accepted within 14 days of delivery.

• Items must be in their original condition and packaging.

• Vinyl records must not show signs of use, wear, or damage.

• Proof of purchase (order confirmation or receipt) is required.

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2. Non‑Returnable Items

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• Opened or played vinyl records (unless defective).

• Discounted or clearance items marked “final sale.”

• Gift cards or digital products.

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3. Defective or Incorrect Items

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• If you receive a defective or incorrect item, please contact us within 1 - 2 days of delivery.

• We will arrange for a replacement or issue a full refund once the item is returned and inspected.

• Shipping costs for defective/incorrect items will be covered by Records Devotee.

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4. Refunds

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• Refunds are processed to the original payment method used at checkout.

• Please allow 3 - 5 business days for the refund to appear in your account after approval.

• Shipping fees are non‑refundable unless the return is due to our error.

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5. Return Process

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1. Contact us at sales@recordsdevotee.com with your order details.

2. We will provide instructions and a return shipping address.

3. Pack the item securely in its original packaging.

4. Ship the item back using a trackable method.

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6. Exchanges

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• Exchanges are available for defective or incorrect items only.

• For other cases, please return the item and place a new order.